Hardee's

Disappointing experience at the Hardee’s this morning, in Newberry, FL. We ordered breakfast and paid extra to substitute a chicken fillet on a breakfast platter, but instead received an old fried mystery meat. The gravy had no sausage, the hash browns were cold, and the eggs tasted like they were cooked in old butter or grease. We also ordered two grilled cheese sandwiches and both had a small strip of bacon. For a $24 order, this level of quality and accuracy feels there has been a very big shift in quality control. As I worked in the restaurant industry for years as a teen. There are food and safety regulations in place due to this type of behavior. If the employee was so willing to serve this with no problem, then what kind of respect would they have at their work station or possibly h

Must be short staffed. I waited in the drive thru line for close to 20-25 minutes. Food was meh at best. The gal at the window was pleasant but I could see she was running around trying to do the stuff of 2-3 employees. Kudos to her.

Cold Fries straight out the bag. Got home and my #1 burger was smashed and cold. Recycled food left over or cooked prior and stored. $27.00 of my money wasted.

Took over 30 minutes in the drive thru, just to get inedible food. Not even worth trying to go in to get a refund due to the obvious understaffing and bad attitudes of the employees.

I stopped going to our Newberry Hardee's several years ago. I needed breakfast so pulled up my app and went to order. The app charged an extra $1.00. When I got there, I explained the situation. There were two managers that, without question, fix the issue and on the road I was again. Thank you to Kida and Daphne.