Hardee's

This is why PAL’s is kicking your teeth in at breakfast nowadays. I was so excited to see the cinnamon raisin biscuit, I guess they’ve been gone or something, I had no idea. But when I open the box… it’s cold and the icing is just a glob on the top, also lukewarm. The guy at the drive thru window was nice and very helpful. I forgot my wallet and had to pay with my phone, which he did for me, no problem. But one cold biscuit and a hard sausage egg biscuit kind of turned the experience for me. Hardee’s isn’t the breakfast king around here anymore. Maybe this is why? You guys still have customers who want to come to your place, but you gotta do better with the food. That is, after all, what we are coming for.

Today is my second consecutive visit to this location, where items were left off the order. I almost always order online to streamline the ordering process, but what's the point of ordering online when the order regularly gets made incorrectly. The service at one time was horrible, then got better, now is declining again. Another issue I have is that I am looked at like I'm the problem, when I can show the receipt to prove what was ordered. The reason I gave 2 stars and not 1, is because the food was really good once I received the correct items, and even though the service was quick, I didn't receive all items ordered.

This location has improved dramatically! The restaurant is cleaner, and the food and service are great. Susan has a good crew. One of them was Collin . He's was constantly doing something in the back and she was working the front and drive thru diligently. They knew their jobs and performed them with excellence.

Susan and Collin were awesome and fast. They not only kept up with the drive-thru but assisted me with speed and diligence, but also kindness and welcoming attitudes. Susan informed me that chicken wraps were on sell 2 for 5$ and upsold me on a drink and side. Upon payment she said I could have a seat and she would bring my food to me. When Susan brought my food to me she asked with a smile if there was anything else she could help me with.

Truly disappointed in the food quantity that has obviously changed. My wife and I have frequented this location for years. Ordered breakfast platters as usual. My wife had the bacon. To our surprise there was only 1 piece, assuming this was a mistake I went back to the counter to ask. The cashier said the bacon platters only come with one piece of bacon. This is definitely different since we have gotten the bacon platters for years, it always had 2 or 3 pieces. Hardee's has lost our business for good.