Freddy's Frozen Custard & Steakburgers

Alcoa, TN · Hamburger restaurant

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Alcoa
#21
of 57 restaurants
City Percentile
32%
rating percentile
Address
Freddy's Frozen Custard & Steakburgers, 1143 Franck St #101, Alcoa, TN 37701
Phone
(865) 444-6422
Website
www.freddys.com/location/alcoa-franck-tn?utm_source=gbp&utm_medium=organic
Status
Closed · Opens 10:30 AM

Freddy's Frozen Custard & Steakburgers is a restaurant located in Alcoa, TN. It is one of 57 restaurants listed in Alcoa. Its 3.7-star rating is slightly below the Alcoa city average of 4.0 stars. There are 10 photos associated with this location.

About Freddy's Frozen Custard & Steakburgers

At Freddy’s Frozen Custard & Steakburgers, we bring the perfect blend of delicious treats and savory meals to Alcoa, TN. As a renowned fast-casual restaurant, we offer a mouthwatering menu that includes our freshly churned frozen custard treats and... More

Hours

Saturday10 AM–11 PM
Sunday10 AM–10 PM
Monday10 AM–10 PM
Tuesday10 AM–10 PM
Wednesday10 AM–10 PM
Thursday10 AM–10 PM
Friday10 AM–11 PM

Customer Reviews

★★★★★ 5.0 Melissa Hill · Sep 2025

A friend recommended Freddy’s and I tried it and now I’ve become a regular. Today I ate at the one in Alcoa. The place was clean and the cashier was very friendly. My favorite so far is the Freddy's Original Bacon and Cheese Double. I haven’t tried the tater tots, but the French Fries are great! They have the perfect crispy and salty balance. Also, their shakes are really good. The prices are reasonable and the quality and consistency is great. I’ve been to several locations now and all of them have been consistently good. This Alcoa location is friendly and consistently clean. The food is a good value and tastes great! Plus, I like the cute red and white retro decor. There’s an outside patio area, too. Oh, they have old fashioned root beer, too. Check it out! Highly recommen

★★★★☆ 4.0 John Green · Jul 2025

Went in last night for dinner with the kids. The kid at the register could not be more uninterested in helping you. He spoke very low and I couldn't understand most of what he said. After we ordered we had to clean the table when we finally got one. The dinning area really needed some attention. We got our food and they left out my daughters fries. Tried to get someones attention to rectify that was hard. We did finally get that taken care of. I always get a California burger and it didn't taste the same. It had almost no sauce on it but was still good with some ketchup. The fries are always good and had no problems there. It was a good meal but needs some improvement. We like the Seymour location a lot better. All this being said it's a brand new location and has some growing pains. I hav

★☆☆☆☆ 1.0 Jessica Humphrey · Nov 2025

We ordered 2 shakes and an order of cheese curds. These shakes were AWFUL! I ordered a orange Creamsicle shakes and it was like someone poured an entire pack of kool-aid in melted ice cream. And it was literally $6 for this lodge size shake. $20 for 2 shakes that were so gross we threw then away. The only thing decent t was the cheese curds. But WAY overpriced!

★★★★☆ 4.0 Gregg · Jan 2026

Friendly and efficient staff. Clean place, looks nice. A bit on the small side for a FF chain but maybe most people get their order to go. Skinny, skinny fries (my favorite!) Burger was decent. I ordered a Turtle shake - don't get that. Don't get heavy stuff in your shake as it all sinks to the bottom.

★☆☆☆☆ 1.0 Robert Sliker · Aug 2025

GROSS... Let start with the 2 foot hair that we got with our lunch. The girl that handed us our bag didn't seem surprised at all, like she was expecting it. CRAZY. The tater tots were burnt and dumped into the bottom of our bag(see pic). The hamburgers were extra extra extra salty. And they looked like that, they were thrown into the bag from across the room(see pic). The service was super slow. No one apologized for the slow service or the 2 foot long hair that we received.

Accessibility & Amenities

✓ Outdoor Seating ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Delivery ✓ Great Dessert ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food ✓ Late Night Food

Services

Hamburger restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.