Fox’s Pizza Den

The staff was super friendly. The food was really delicious 😋.

After we got our pizzas, we received a call from a lady stating they gave us the wrong pizza and asked for us to return them. First off, that’s disgusting that you want to serve food that has already been in someone’s house. We asked for another pizza for the inconvenience and they charged us full price and said there was ‘nothing they could do’ for us because of the inconvenience. I will never trust them again for fear my food has already been in someone else’s hands

Ordered 2 pizzas. Drove 10 minutes home to have them call and say we were given the wrong pizzas and to please bring them back so they could give them to another customer. Returned them and ordered a 3rd pizza. Even though I gave them a tip on the first order still charged full price on the extra pizza. Hilarious that they would want to reserve the first ones. Won’t return.

Second time in 3 months pizza shows up cold. My Italian hoagie looks like this.(pic) Called to ask about the sandwich and ask her about why I have no meat. She recited how much goes on the sandwich. Not her fault it’s the owner. Didn’t ask to refund. It’s now a $30 lesson. Please charge me more and give me the sandwich I ordered 10 months ago when you opened. 1 of the 2 places in Ellwood that delivered and you couldn’t prosper from that.

When this location opened I was beyond excited for my family and I truly enjoyed the food at other locations. When they first opened this location the food was great but slowly I realized it was starting to not taste as good, skimping out on toppings, and raw food; so we slowly stopped eating here. I tried to give them another chance….. I placed an online order and went to pick it up and the lady said the order was overlooked; okay no big deal I’ll come back. I go back, the food is ready so I go home. Open the food and I have raw pizza in the middle and a hoagie that has literally a joke of toppings ( literally like a spoon full of toppings in the hoagie). I called and spoke to the owner in which he then refunded me. I was thankful he did that because I then had to go out and get dinner e