Five Guys
Lexington, KY · Fast food restaurant
- Address
- Five Guys, 3090 Helmsdale Pl Suite 370, Lexington, KY 40509
- Phone
- (859) 201-3268
- Website
- restaurants.fiveguys.com/3090-helmsdale-place
- Status
- Closed · Opens 11 AM
Five Guys is a restaurant located in Lexington, KY. It is one of 811 restaurants listed in Lexington. Its 4.6-star rating is above the Lexington city average of 4.3 stars. There are 10 photos associated with this location.
About Five Guys
Your nearby Five Guys at 3090 Helmsdale Place in Lexington is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our... More
Hours
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–10 PM |
Customer Reviews
I went here for the first time today and was pleasantly surprised. Upon entering I was greeted by two separate employees. The cashier was also very friendly and attentive. The dinning room was clean and the manager went around asking customers if everything was okay. It is a bit expensive for a burger but the food was GREAT! I highly recommend the Cajun fries. I will definitely be back.
We love Five Guys, we were traveling home from Florida back to Michigan. The service, staff was fantastic! We are never disappointed when we eat at one of these!!
Stopped here to grab supper to eat on the road. They got the whole order wrong. Two of the burgers we ordered were supposed to have bacon, and they made them all plain. They also pretty much just dumped all the fries into a giant paper bag. Fries were squishy and super oily too.
Disrespectful Staff Ruined the Experience I’ve been to Five Guys many times and usually have a good experience, but this visit was awful because of one employee. She wasn’t just rude to me as a customer—she was also openly rude and dismissive to her coworkers right in front of everyone. Her tone was sharp, impatient, and unprofessional. Simple questions were met with attitude, and watching her snap at other employees made the whole place feel uncomfortable. No one should be treated like that, whether they’re a customer or a coworker. The food was fine, but service matters. One bad attitude can ruin the entire experience, and that’s exactly what happened here. People like her shouldn’t work if they are just gonna give attitude to a customer. I just imagine how hard her coworkers have it
Quality has definitely went downhill the last couple orders were so bad we ended up feeding most of it to our dogs. The fries were so oily and mushy they were inedible. Gave them a second chance but won't waste my money again!
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.