Five Guys

Franklin, MA · Fast food restaurant

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Franklin
#51
of 73 restaurants
City Percentile
25%
rating percentile
Address
Five Guys, 268-B Franklin Village Drive, Franklin, MA 02038
Phone
(508) 520-3911
Website
restaurants.fiveguys.com/268-b-franklin-village-drive
Status
Closed · Opens 10 AM

Five Guys is a restaurant located in Franklin, MA. It is one of 73 restaurants listed in Franklin. Its 3.9-star rating is slightly below the Franklin city average of 4.2 stars. There are 10 photos associated with this location.

About Five Guys

Your nearby Five Guys at 268-B Franklin Village Drive in Franklin is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking... More

Hours

Saturday10 AM–10 PM

Customer Reviews

★★★★☆ 4.0 Charles Marc (The Good Man) · Aug 2025

Five Guys is a good restaurant especially the fresh, made-to-order burgers and I loved the fact that I could customize my toppings. The quality of the patties and the toppings was good and above all I loved the generous portions of fresh-cut fries. However, the food is a little pricey compared to other fast-food chains.

★★★★★ 5.0 Ana Rivera · Jun 2024

I came in today 6.2.24 and really enjoyed myself with my boyfriend and brother in law. Place is clean, people were friendly great customer service. I’m a little picky with my cheeseburger and they literally did it as I had requested. Thank you to the wonderful team at this location, but especially to the Manager, Miguel who made sure my food was the way I wanted. I HIGHLY RECOMMEND this location!

★★★★★ 5.0 sehaj · Mar 2025

Good food, good place to sit and enjoy your favourite five guys burger, sandwiches and fries, and don’t forget the fountain soda, it’s the best ( multiple fills allowed). And tried the veggie sandwich with fries which was quite nice

★★☆☆☆ 2.0 Alexander Reyes · Feb 2026

Disappointed in the amount of fries given recently. Unsure if this is a new thing they’re doing to lower food amount but you increased prices. I used to pay $15 for what now cost $25. That’s ok… but less food as well? Disappointed. Definitely lost my business

★★☆☆☆ 2.0 Belinda Eaton · May 2025

Burgers cooked as desired and fresh. Fries hot and fresh. Service was poor. No line however workers just chatting so took over 20 .in for food to be ready. Also fountain soda machine wasn't working right and workers wouldn't fix. Ketchup not filled. This was my second time here over last month where service was also bad. All previous visits at this location usually good so likely new workers don't care or take pride in working here. Not indicative of regular 5 guys service.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantAmerican restaurantHamburger restaurantHot dog restaurantHot dog standRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.