Firehouse Subs Trap Rock Ridge Plaza

3rd order messed up. Asked for bacon on Sammy. None. Cheese not on meatball sandwich. Want no pickles continue to get them. And a French dip with no a jus. Did not order fries but got them. Wth is going on? Staff is tough. But no leadership is to blame.

Another update, I must not be very smart because here’sanother update. Ordered it again, got the soup and it’s the consistency of mashed potatoes. Then they sent crackers in case they wanted me to see if I could make it as dry as possible .Update, i’ve given them three more tries, and I can add lack of consistency to my list of complaints. When you order something from a chain restaurant, it should be the same every time but unfortunately here it is no. The employee at the counter was sorta rude, food is extremely overpriced, of course you can’t mobile order, took 20 minutes to get our food and it wasn’t busy. I get that they haven’t been open long but still not having mobile orders is ridiculous. The tip jar at the register is laughable, $30 for 2 sandwiches and wanting a tip? Here’s a ti

I accidentally walked into Firehouse Subs while they were still training. The store wasn’t even open yet, but Amy—the manager—welcomed me in and had the crew make me a sandwich anyway. The whole team was fast, sharp, and on point. And the sandwich? Unbelievable. Subway doesn’t stand a chance against these people. Firehouse is operating on a whole different level. Once they open, you’ll see exactly what I mean.

A refreshing change from that other sub shop. I got the medium engineer and substituted ranch for the mustard and my bf got the large steak and cheese, to go. They come in pressed paper boxes in the appropriate size, so your sandwich is never smooshed. They were hot and delicious. We will definitely be back!!! I'm looking forward to trying the cookies and brownies! They looked so good! A heads up, though; they offer fries, but not ketchup. They have what they call hero sauce, it's their BBQ sauce mixed with mayo.

Went to Firehouse Subs and had the Smokehouse Beef Brisket sandwich — oh my God, it was next-level good. Loaded with flavor and cooked to perfection. Then I stepped into the smoke shop next door… and wow. The humidor was clean, organized, and packed tight with top-tier cigars. Neat, classy, and unlike anything I’ve seen in a          shop that size. Good food, good smoke, all in one trip. Can’t beat it.