Firehouse Subs Irmo

This was two weeks ago. April 15 to be exact. The food the week before was so delicious as it normally is. Not sure who was working this day but all of our sandwiches were not good at all. They were made poorly and tasted awful. I won’t be back for a very long time. The taste ruined it for me. This was the steak and cheese.

Ordered two Italian subs on Uber Eats. They literally put 2 strips of onions on my subs. Also there was 90% turkey. I have never had turkey even served on an Italian sub but to Have that as the main meat???? I also ordered extra cheese and definitely didn’t get that. Total waste money

Did not include the milk with the kid's meal. Soaked my sandwich with dressing - way too much. Did not include receipt to identify items in pickup order Firehouse is usually great. This one was subpar

For the past 10- 15 yrs we've eating at Firehouse subs and the subs are always warm, fresh and taste delicious, customer service, cleanliness and the warm welcoming environment are all wonderful!!

If the cashier on duty tonight wasn’t so hard up to have an attitude I probably would have actually spent my money here, instead I turned around and walked out of the door when the cashier made ordering a simple pepperoni sub absolutely impossible by telling me that they couldn’t make a pepperoni sub, that I HAD to order the meatball sub with pepperoni on it and that I could not get any other toppings on it other than what comes on the meatball sub. Didn’t offer a stripped down Italian or any other alternative to gain a customers dollar. The owner/manager of this location needs to heavily weigh in on the uninviting attitude of the staff, no wonder why the place was completely empty.