Fancy Bagels

Fancy bagels has been my go to place for the last decade or more! They consistently have great service, great prices, and great food! The bagels are fresh made daily and the staff is ALWAYS happy to see me when I enter the establishment! It’s not often you walk in an establishment and they know your name anymore or better yet what you order regularly. Most people will complain about a small wait and prices increases but, those things are just part of business. Be patient with the staff as everything is made to order, not some ultra processed egg disk that gets microwaved for 15 seconds and slapped on some bagel that was made 7 days ago and shipped to one of 6 locations in 10 square miles… Fancy represents small local business, great customer service/interaction and fresh made food. You won

Fancy Bagels has been consistently serving great bagels, sandwiches, and coffees for over a decade that I’ve been coming here! The staff is ALWAYS FRIENDLY AND ACCOMMODATING! the bagels are freshly made daily and all sandwiches are made to order! They even make their own cream cheese! You can’t go wrong with visiting for a great bagel and a hot coffee! Be patient and you won’t be disappointed! Love fancy bagels!

Quite literally the worst of the locations. I live five minutes away and still go out of my way to the Southington Express location instead. They shut their phones off at 10 a.m. on weekends, consistently have an attitude, and on multiple occasions have told us mid-day that they’re “out of bagels.” If you’re open, there’s no reason customers should be getting an endless busy tone. The other locations would never tolerate this level of service. It’s honestly impressive how consistently poor the experience is here.

Major issues with this staff. The manager Rosie is here and allowing the girls to walk from the back to the front of the store with gloves on while preparing our sandwiches. She literally allows the girls to not tie their hair back so the hair is flowing over the bagels and salad mix on the counter. Also allowing them to eat on the floor right where the bagels are sitting in the case she was eating bacon. Vegetarians like myself do not want to see bacon next to my bagel or to say the least you are cooking other people's food that you just ate next to. They should be changing their gloves way more often and we watched the one making our food take the slab of frozen meat right from the cooler and place it on the grill then with the same gloves on go directly to the fridge under the counter a

I rarely leave reviews. I’ve been a customer for about 20 years. This place has changed a lot especially in the last year. The food is not how I remember it. The cheese now has a weird consistency and my orders have been messed up on several occasions including this weekend. I asked for tuna on a bagel with just lettuce on it. They gave me tuna with American cheese and no lettuce. I’m not sure how that can be messed up considering there was only one other person waiting for their food and half the staff was standing around. I hope they can make some changes because I used to absolutely love this place.