El Pollo Loco

Use their free app for great deals. We usually get family chicken meals but we've also had bowls, quesadillas and tacos. Good food and good service at a decent price if you take advantage of the deals in their app. The employees are always nice.

Surprisingly friendly and very customer service oriented! Great job management! A lot of the fast food drive thrus in the area(especially Lakeside)can learn alot from you guys!

El pollo loco santee never disappoints for a fast food chicken restaurant service is always good restaurant looks clean and drive thru is always fast

I came in for lunch today and to start off the cashier was such a nice lady! Even though I don’t go to this location like once a month the cashier was so nice and she acted like I was a regular customer. She took her time to ask me how have I been doing since the last time I was there. It made me feel so welcomed. I bought myself my fresh chicken salad and it was so good! Like always it was so fresh and yummy! I appreciate the staff and the prices!

Ordered online and came in and at time it said to come in and they said they don't have our order and it wasn't showing up in their system. The refused to do anything about it and said there was nothing they could do so we left and we lost $35 because of it. This was our first time here and also our last time here. Staff was very unprofessional and no one could offer me a solution to get a refund.