El Pollo Loco

For lunch, we planned for a stopover at El Pollo Loco because Tom wanted to try out the fire-grilled, citrus marinated chicken here and compare them to the roasted chicken in Peru. This morning, after a 45 minutes drive, we arrived at El Pollo Loco (Pico Canyon Newhall) at 1145. We ordered the half chicken combo (4 pieces of chicken) with coleslaw, broccoli, tortillas and a large drink for $17.55 inclusive of taxes We must say that the chicken was well-marinated and really tasted. You could taste the smokey, flame-grilled flavours as you bite into the chicken... For the full review and details of our 5 months Round The World RTW travels, visit 2bearbear today!

Waiter over 30mins because I ordered online. Possibly because I ordered chicken breast and shrimp. Not sure what my big mistake or offense was, but they made me wait. I asked to speak with a sup and I get a 20ish year old cook that didnt know anything; who his sup was, a ph number , nothing. The food was good and the place has been remodeled, I was glad to see. Staff were polite, besides making me wait and not knowing anything. Seems like they were giving the drive thru preference so that may get you thru quicker.

Horrible experience in the drive thru, I asked for something simple a two piece white meat chicken meal with two loco side salad with only 4 avocado salsas and one creamy cilantro dressing. They give me the wrong salsas, no beverage and don't even look at you or say anything at all. These girls need better customer service and if don't want to be there well get another job simple as that. Do your job right or don't do it all. I used to be a worker for pollo loco before when I was younger and no matter the job even if I hated it I would do my best period.

Cashier was supervised and the chicken was tasty, prices are super fair for the great quality. Grilled chicken is healthier than a burger for the same price!

Long line only 1 cashier, I even ask if they have more cashier because there was a lot of people waiting and the boy said they don't have it I was wow. No customer service skills, they need more training. I'm in my travel roud and just stop there for dinner I was looking for chicken avocado burrito but they did not had avocado nor guacamole, so I had burrito de rancheros it was good.