Einstein Bros. Bagels

I experience excellent customer service each time I go to the Hutto location. My online orders are always ready and accurate. Taste is fresh and flavorful with a generous amount of avocado or smear. Dark roast coffee has a depth of flavor that I keep going back for. Angel was so helpful to heat my coffee up for me. The one piece of feedback is to find a way to keep the coffee hot for customers. Every time I have gotten coffee it has been cool, luke warm, or warm but never hot.

DO NOT ORDER ONLINE!! We ended up paying twice and spent about $30 on sandwiches because our online order was never in the system. When we arrived, they just said “okay” without asking for our name or checking any details, so we waited about 15 minutes. Meanwhile, people were walking in, ordering, and leaving before us,even though we had ordered ahead of time. After waiting, we checked in again. The girl with glasses was kind and tried to help us re-order while I was clearly frustrated about what happened. However, her coworker Jay jumped into the conversation and made the situation worse by being snarky and acting like a know-it-all while the other employee was already trying to fix the issue. Instead of helping calm down a frustrated customer, Jay seemed to antagonize the situation. We t

This is pretty bad. Ordered two bagels with butter and we got two plain bagels….with little to no butter. I mean you are charging extra for the butter but yet there was ZERO butter on one side of the bagel and barely any butter on the other. This isn’t the 1st time. Avoid going here or be very clear and ask them to do it on both sides…it seems although they’re the workers we must tell them how to do their job correctly.

1-7-26 UPDATE: Still do business there and still get great service by the local team there in Hutto - very impressed and spend on large orders. They are very keen to (always) mention using your website to place orders but... SEE BELOW: TO THE OWNERS: Still cannot use your website to place orders as no payment forms can be "processed" (I have 2 credit cards - see uploaded screenshot). The cards are not the issue. Need some feedback on why this continues to pose a problem else we can make other arrangements. Previously... I had a large order (+$200) that I needed to fill on short notice for a large manufacturing company doing business nearby and I had the good fortune of getting to deal with a young lady named “Jay” who took my order over the phone and made the whole process extremely

I normally don't post reviews for "fast-food" but I just had the best breakfast I've ever had and felt compelled to write this. Everything here was awesome. My wife's meal was also incredible, same with the coffees. The employees were nice and the store was clean too. We're definitely coming back!