Dunkin'

Saugus, MA · Coffee shop

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in Saugus
#45
of 97 restaurants
City Percentile
41%
rating percentile

Dunkin' is a restaurant located in Saugus, MA. It is one of 97 restaurants listed in Saugus. Its 4.2-star rating matches the Saugus city average of 4.1 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday5 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Abby Berry · Jan 2026

On Friday at 1pm who ever was working the drive thru was extremely rude. She had a very poor attitude. Rather take my money to the next dunks on the other side of the highway than to be talked down to and spoken so rudely too.

★☆☆☆☆ 1.0 Vijay Prithiv Bathey · Mar 2019

This used to be my everyday breakfast stop on the way to work. Recently, the food they served are not up to the mark. I didn't mind much because it was still edible for the price I pay. Yesterday, I purchased a bagel as usual on my way. First of all, the person who applied the spread cheese had messed up all over the outer wrapper and the napkins. I think the person who wrapped it had cream cheese sticking all over his hands. On arriving at my work place, I took the bagel out of the cover and it smells awfully burnt. The outside edges of the bagel was charred and breaking down to black powders. The seasoning on the bagel were also burnt and falling off. I tried taking a bite and it tasted so burnt and bitter that it was not edible. Even two halves of the bagel were so different that they

★☆☆☆☆ 1.0 Thomas P Messina Jr · Nov 2025

Very rude lady with glasses was rude to co worker for having issues understanding then telling me some B's about food yet I'm a chef for over 30yrs this place is going to make someone sick staff needs to be re educated about product and service especially the one with glasses and kept bashing all other Dunkin

★☆☆☆☆ 1.0 Joe Puccio · Sep 2025

Used to be my go-to Dunks but the staff has flipped and the new crew is not as nice. They do not pay attention when you are placing your order so pay attention and make sure they have it right.

★★★★★ 5.0 Lena Mirisola · Dec 2024

Never would I have thought I'd be leaving a review for a Dunks but here we are! They deserve it! This has been my GO TO DUNKS for a few years now and they truly get it right every time, and that is rare as all Dunks lovers know. Perfect dark iced tea with less ice, never watered down / at the end of a brew. Great sandwiches and bagels, super fresh and not stale. Even the hash browns always have a perfect crisp without being overcooked or soggy. Really, chef's kiss to this Dunks, never change, stop at this one whenever on Route 1!!!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.