Dunkin'

They are falsely advertising their prices. On their menu, they are offering the medium cookie butter latte for 5.69. (Photo attached). I went to order a small and they said it was 6.25 before tax. And the medium is 6.75. After I brought this up with the person taking the order, they got extremely snippy and rude. Not addressing the posted price on their menu at all. Do better.

I visit this Dunkin’ 5 days a week. After the experience I had this week I will never return. I will take my daily order for 2 to 3 coffees to the Moline location. These coffees were all ordered with the same ingredients. None tasted the same. None even looked the same

Gotta watch your order. Donuts were just thrown in the bag with frosting everywhere. My drink wasn’t made right again. It’s like a bunch of little kids are working there. 🤦‍♀️ It’s not cheap so make sure you let them know if they mess your order up. They go through staff like no tomorrow so that tells you something.

Interaction with staff was fine, brief like you’d like it. Environment seemed fine, noticed the door handles are aging with chipped paint, indicates the rest of the place is in similar repair. The coffee ordered 2 min before my arrival was just over warm and they used the sweet flavoring when I ordered the unsweetened. The app couldn’t be more clear when I ordered it but this is a common mistake at all Dunkin donuts. Remember to check your order. I do like their almond milk. Owners, highly suggest attention to detail with the food and building, a little better customer service will likely be more lucrative. Good luck!🍀

Absolute worst experience of my life. The way your employees speak to customers is so unprofessional. Came there yesterday 10/17 at 10:27am watch the cameras at that interaction and tell me how is this anything that should ever happen in a work place. I wish I knew the employee name. I think they said it’s lily or something like that but I’d love to speak with a district manager or someone because this experience was so disappointing