Dunkin'

I’d give zero stars if it was an option. Manager has a terrible attitude and appearance leaves a lot to be desired. But, that’s not my issue. Bought a medium unsweetened ice tea. Walked out and was bumped and it fell. I walked in to see if he could replace it after explaining what happened. His response “if it didn’t happen inside buy a new one” Terrible response. There is a level of professionalism when running a franchise and this manager and his staff do not have it. When I said it’s a bad look for his business he said “oh well not my problem”.

I’ve been going here for years and never had a problem until today. I placed a mobile order the app, and for some reason it was glitching and changed my oatmilk to regular milk. When I was the coffee was made with regular milk I politely explained my situation and asked if there was anyway they could please remake it with oatmilk to which they replied to me that there was nothing they could do. Only option was to go through the app. On top of that I was going to be left with no coffee bc I don’t drink dairy. So I had to spend another $5 on a brand new coffee that was made horrifically. It wasn’t a big ask to remake the coffee with oatmilk. I’d understand if they were busy but I was literally the only one there and they weren’t working on any other orders. They desperately need a team who u

The female staff with black glasses working on Feb 6, 2026 between 12pm to 12:30 pm handling take out was unprofessional, had an unhelpful attitude, and aggressive. Terrible customer service. Zero star. Do not give this ungrateful business your time.

The dirtiest DK I have ever visited, been there 4 times and nothing has changed. They have a large variety of donuts and ice cream just as all the others DK. Parking for thirty minutes helps because is all meter parking outside. The staff seems to be bored and poorly managed. The ice cream taste like medicine, poor quality ice cream. The bathrooms are disgusting as well. I do not recommend this place. Go to other locations if you are craving.

The service here was not good. The employees at this location are rude except the taller dark man with the hat. He was a nice man. The older ladies on the other hand are not that nice when they hand you your food. Screaming orders at multiple customers to get them immediately. Just not a nice warm cozy dunkin’ location. Definitely makes you want take your food and book it to your car. It’s like they want you to leave the store. Food was good though.