Dunkin'

Will always be my favorite drink stop. All of the driver thru team members I have met, have always been so nice and friendly. Highly recommend.

just ridiculous. I should not have to plan for an extra 20-30++++ minutes in my mornings to stop at Dunkin for coffee. If I could give zero stars I woulda. And it’s not about Dunkin as a whole because I love Dunkin and I literally stop at the Dunkin in Republic EVERY SINGLE DAY during the weeks. I always order ahead on the app. I literally order when I’m in Billings because I know that my is not going to be ready when I get there. Carey (the manager) has absolutely ZERO customer service skills, no sense of urgency WHATSOEVER, very obviously cannot multitask to save her life. It takes her 5 minutes to make one freakin coffee. And she never greets any customer when they walk in, never says a word to you while you’re standing there at the counter for 5+ minutes waiting for her to help you or

I had such a great experience at Dunkin thanks to Brooklyn! She was so sweet, welcoming, and went above and beyond to make sure everything was perfect with my order. You can tell she truly cares about customers and brings such a positive energy. It’s not often you come across someone who makes your day better just by being kind, but Brooklyn definitely did. Dunkin is lucky to have her! ---

Im not sure who is making the coffee this morning but im not sure they know what theyre doing. Coffee was low 1/3 I believe it was made for a medium, but theres also no sugar and I think only 2 pumps of caramel I can hardly taste it. Its a bummer because I was actually excited to have enough time to get coffee this morning. 🫤

If the establishment closes at 8pm they should have donuts available until 8pm. My family went in at 7:45 and they had zero donuts and were already done serving customers for the night. I have worked in food service and understand cleaning as much as you can before you close, but you can’t throw away everything you sell until after close.