Dunkin'

I have been here plenty of mornings never once had an issue with the morning staff everyone is pleasant and quick.I went for the first time in the evening because I was craving a matcha and HAD A HORRIBLE experience that guy is rude, doesn’t listen, and didn’t even give me a receipt. Then when I called because I paid for a cup of ice I was told he couldn’t do anything about it because there was no manager until tomorrow afternoon. Didn’t take a name, any info, nothing. Just not cool

Dunkin’ Donuts in Palwaukee, Wheeling IL offers excellent service and a spacious waiting area. The new chipotle wrap is a must-try—flavorful and satisfying. Great spot for a quick bite and coffee.

I Went through the drive-thru earlier today for my coffee (I’m a local customer) as I was ordering I was disrespectfully asked to repeat what my order was. Once I received my coffee it tasted awfully bad. Not only did I not receive a re-fund or store credit, I couldn’t get ahold of someone that can help me to go forward with situation. Definitely would not recommend this place! And these reviews are not truthful from my experience.

This has to be one of the most disgusting rudest Dunkin’ Donuts that I’ve ever been to the manager is just a pure evil person that hates everyone. I don’t know why she works there, but she is one rude woman. But that’s just the beginning how do you hand somebody a doughnut after you touch it with your bare hand, put it in a hash brown bag and serve it to the customer without a regular bag or napkin? This is against all health department rules, and regulations. So I have no other choice to call the health department to save other people from getting sick from not using gloves, touching everything and then handing you food that’s not even fresh.

Coffee used to be good when they made new establishment. It’s super watered down now. Disappointing since it’s the closest DD to the plaza. The donuts are served in a small bag being completely exposed