Dunkin'
Ottawa, IL · Coffee shop
- Address
- Dunkin', 2866 Columbus St, Ottawa, IL 61350
- Phone
- (815) 434-0093
- Website
- locations.dunkindonuts.com/en/il/ottawa/2866-columbus-st/363385
- Status
- Closed · Opens 4 AM Sat
Dunkin' is a restaurant located in Ottawa, IL. It is one of 76 restaurants listed in Ottawa. Its 3.7-star rating is slightly below the Ottawa city average of 4.2 stars. There are 10 photos associated with this location.
About Dunkin'
America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. Order your Dunkin’ faves via the drive-thru or order ahead of time with the Dunkin’ mobile app for a fast grab and go experience.
Hours
| Friday | 4 AM–10 PM |
| Saturday | 4 AM–10 PM |
| Sunday | 4 AM–10 PM |
| Monday | 4 AM–10 PM |
| Tuesday | 4 AM–10 PM |
| Wednesday | 4 AM–10 PM |
| Thursday | 4 AM–10 PM |
Customer Reviews
all the Dunkin workers at this location were very rude. They honestly just acted like they didn’t want to be there and do their job. The service was honestly terrible and they keep talking over people and don’t let people speak . terrible service.
Long waits. Staff acts annoyed to wait on you when they finally acknowledge you. Prices keep rising. It's $10 for iced cofee and a bagel. They don't even fill your coffee all the way. When your drink and food are ready they just set it on the counter and walk away. You have to figure out if it's yours. They seem to fill drive thru orders before in store. The drive through is always wrapped around the building. The parking lot layout makes no sense. Today around 9AM the front doors were locked. 6 angry customers were all waiting and said no one would open the doors. What has happened to this company?? They seem to have plenty of staff but service keeps getting worse. They were better in the old days with a wall full of donuts and only 2 staff. It's too bad all the bakeries and coffee shops
I only get drive through but I love this Dunkin. Everything always tastes great and everyone at the window is always so darn nice. Today they caught me off guard offering a pup cup for my doggo in the car. Thanks!
Absolutely love this location!!! The employees are great here!!! The manager that runs the place when he works is awesome my coffee is always on point when he makes it freaking love it!!! They keep the place clean, they are quick, I can't complain even when's its busy they have that line moving!!! It's all about location and this is the spot!!!!
The drive thru is a wrap around which saves traffic on the street bit just don't hit the curb with your car..its tight.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.