Dunkin'

I attempted to use the kiosk to order a value meal. After selecting the value meal and the entrée I made payment, not realizing you had to physically select the hash brown and coffee even though they already showed on the screen. When I Picked up the food I realized immediately and asked the staff how to fix it as I wanted the complete meal. Their only response was you cannot. I was completely willing to pay the difference But not given the option. Bad kiosk design along with incompetent employees.

I stopped at this Dunkin' on 8 Feb 2024 at approximately 1:40 pm because I needed some pick-me-up fuel (coffee). Being from Las Vegas, Nevada, I'm not used to seeing both Dunkin' and Baskin Robbins combined under one roof, and honestly, that is just a wonderful sight. Some may wonder what the big deal is, but to me, I like Dunkin' and I love Baskin Robbins...and if you combine the two, it's just magical. My wife and I didn't order any food at this location because we weren't that hungry. But since I've eaten at Dunkin' so many times at various locations across the country, it's probably a safe bet to say that this location's food is adequate, if not, great. The customer service was good; there's nothing that really stood out, both positive and negative. Although, I will say that whoever p

It's Dunkin Donuts. The coffee is hot. The fresh made drinks are good. Drive through service is usually fast. The donuts are always stale. Even early in the morning, they are serving the previous days donuts first. Selection is terrible. Always the very same few selections. Donuts, I believe now are not even made on premises and delivered by truck already prepared. I go to KK for good fresh donuts and only frequent Dunkin for coffee now.

Logan is awesome here but most of the other staff is incompetent and can’t make anything I ask for correctly. The coffee machines aren’t cleaned I’ve been told from more than few previous and current employees. I always ask for light ice and get mostly ice. I ask for cream no sugar and get sugar no cream. I ask for a large and get a medium but get over charged. I ask for a specific flavor and either get the wrong one or none. Food is always burnt and ugly and gross to eat. The only thing good about this Dunkin’ is the actual doughnuts but they also never give me the right Doughnut so overall this facility is a disrespect to the place I live.

I really don’t know how this location is even still open! It’s horrible, staff just seem to run in circles, NEVER get my mobile order right, always missing items, my latte isn’t even hot or warm for that matter, they’ve tried giving me a medium drink before when I ordered and paid for a large and this time my drink wasn’t even close to a full cup! Then having to stand there and wait forever to ask for my correct order is ridiculous. Seriously get it together! Any other location is better than this one, unfortunately I’ve given them too many chances to get it together. I don’t want to order anymore from this location because it’s such a pain.