Dunkin'

New Berlin, WI · Coffee shop

Rating
2.9/5
★★★☆☆ 2.9
Reviews
20
Rank in New Berlin
#24
of 51 restaurants
City Percentile
14%
rating percentile

Dunkin' is a restaurant located in New Berlin, WI. It is one of 51 restaurants listed in New Berlin. Its 2.9-star rating is slightly below the New Berlin city average of 4.1 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday4 AM–8 PM
Sunday5 AM–8 PM
Monday4 AM–8 PM
Tuesday4 AM–8 PM
Wednesday4 AM–8 PM
Thursday4 AM–8 PM
Friday4 AM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 Mike R · Feb 2026

We placed an order through the mobile app which contained multiple donuts including the limited time Valentine’s Day donuts. Upon arriving to dunkin, we said we were here to get our Mobil order, then proceeded to greet us at the window to inform us our donuts weren’t available, we asked them to add different donuts to fill the order list, and they said ok, then came back to tell us they don’t have any of our donuts. They offered to give us different donuts that weren’t what we ordered to fill in for the error, but for the 30 minute drive to dunkin, there’s no way to inform us the donuts aren’t available ahead of time? And the service was nice but the problem solving wasnt good. We did not even get the receipt but the mobile order has the confirmation

★★★★★ 5.0 Sarah K. · Dec 2025

My food was perfectly heated and my iced coffee drink was delicious! Service was polite, prompt, and accurate as well. I don't want to knock other reviewers who may have had different experiences. (Just keep in mind the statistical fact that people tend to submit complaints more than they bother to submit compliments.) In my case this location met all of my expectations and then some. 5 stars, all earned.

★★★☆☆ 3.0 Heather S · Oct 2025

bagel sandwich way too hot to eat hashbrowns taste is great but still soggy need a different way too cook them coffee did not taste like it had caramel in it specialty donut does not look like a spider team member very nice in drive thru but hard to understand English with customers

★★★★★ 5.0 Scott W · Aug 2023

The Starbucks was closed due to construction, so we stopped at Dunkin. Ordered a couple of cold drinks. We were the only customers inside (others were using the drive-thru). We were waited on by a couple of guys. Friendly and efficient. The drinks were good and cold. Perfect for this 98F day.

★★★★★ 5.0 Haylee Bande · Nov 2025

I stopped at a different location earlier and got a really disappointing coffee, but when I passed this Dunkin, I decided to stop in and explain what happened. The guy working was so kind and made me a new coffee without hesitation! Seriously made my day, thank you for the great service!

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Solo Dining ✓ Good For Working On Laptop ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Coffee ✓ Comfort Food

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.