Dunkin'

I came in right before close and was probably an inconvenience because I ordered food but Aubrey was so sweet and professional and did a great job! She reassured me that it was no issue and made my crappy night way better by being so sweet to me!!!

Terrible service, tables were very dirty. We ordered 5 Donuts the guy started literally tossing them in the bag I asked if we could have a box instead (I was hoping to preserve the donut instead of just mashing them in a bag) the guy said no we don't give out boxes unless you buy 6 Donuts. Ridiculous! When we tried the Donuts they were dry, and ones that had filling inside, hardly had any. The Donuts were mashed in the bag frosting got on the side of the bag and spread to other Donuts. Will not be returning.

This is all the frosting that was in both of my chocolate creme donuts. Less than a tablespoon. Other stores have 3-4x this amount.

We did a mobile order 3 hours before closing, we were the only ones in the store when we arrived about 10 minutes after placing our order. Aubry was serving our drinks and immediately gave off a rude, condescending attitude. I noticed that my drink was missing cold foam, so I politely said “oh I ordered cold foam on that drink” while pointing to one of the two. Aubry immediately rolled her eyes and yanked the drink off and carelessly took of and dropped the lid, leaving the drink spilled on the counter. She then came back with a little bit of cold foam spilled on top of the drink, and rolled her eyes as she handed it to us. I said thank you and have a great night, and she shut the window on me mid sentence. Please ask your workers to treat the customer nicer, as I know everyone has bad day

When you give food to an Uber Eats driver OR a Door Dasher, make sure they speak English or understand basic human communication or read an address. I didn't get my food order because of how incompetent this driver was. Name was Maria. In regards to customer service at this location, whoever answered the phone the morning of Monday, February 23rd is incompetent to handle basic human communication. The lady did not care what I had to say NOR did she even listen when I said the words "Uber Eats" and proceeded to say "Door Dash". These franchises are going to go out of business if these employees act like reality, is a script. That phone call was a nightmare to handle. Felt like talking to Siri. Sad and pathetic.