Dunkin'

I put in a mobile order for a cereal n milk iced latte add whip cream and loaded hash browns, brought my drink out with no whipped cream I had to inform them it was supposed to have it, they fixed that no big deal. Well then I get home and open my “loaded hash browns “ to find that there is almost no cheese. Literally just hash browns and bacon. I did call and they are going to replace it but it’s an inconvenience either way.

We order every morning if we dont have someone pick it up. Unfortunately the coffee is never the same no matter how you order it. Day ruined by 08:30 am. Coffee this morning tastes like burnt black coffee. Sandwhich wrong. 1/10 visits have been very good. Staffs always friendly which is fabulous. But when paying for items I would love for them to be correct.

Stopped by in the drive thru. Ordered a cheese sandwich and Large iced coffee. The cheese sandwich was hard and had a burnt taste. The coffee seemed weak and flavorless. Not was im used to from Duncan. Staff was quick to get us out of the drive thru. Probably won't return.

Yesterday they were packed and very busy.They were so kind and smiling.There was a girl jumping from drive thru to front counter taking order helping with drinks and honestly she was amazing.Food was spot on and my latte were perfect.Thank you ladies you all made my day.Keep it up lafollette Dunkin. Im not sure who your bosses are but the big guys above you all need to know yall are absolutely amazing.

Always mess something up, today they made a macchiato for me with no espresso literally taste like ice. These people need to really do better. Really sucks.