Dunkin'

Jackson, MI · Coffee shop

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Jackson
#92
of 201 restaurants
City Percentile
24%
rating percentile

Dunkin' is a restaurant located in Jackson, MI. It is one of 201 restaurants listed in Jackson. Its 3.7-star rating is slightly below the Jackson city average of 4.1 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Friday4 AM–8 PM
Saturday4 AM–8 PM
Sunday4 AM–8 PM
Monday4 AM–8 PM
Tuesday4 AM–8 PM
Wednesday4 AM–8 PM
Thursday4 AM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 Jessica Johnson · Nov 2025

Not pleased how is this pose to be a wrap, order three bacon wraps and all three had cheese everywhere. Egg was out of the wrap, folded like this. Don't get me started on the hash browns. Cold,hard, and now fully cooked. This is Jackson mi. Only on we have get it together employees for real.

★★★★★ 5.0 Teri Decker · Jan 2026

Barista named Abby was INCREDIBLE! Helped me figure out a reward that was confusing and she knew everything. Absolutely loved the service, her kind smile and how nice and calm she was throughout the whole process. Thank Abby! Highly recommend being taken care of by her!!

★★★★★ 5.0 Amanda “Rae Rae” McClure · Jul 2024

I go here so much that they know my order by my voice!! Talk about customer service, I love it!! This location does get a little bit busier, and you may have to wait a second but they’re still very fast in taking your order and completing it.. TheCousy and straw cover makes a 100% difference for coldness and the taste when the straw is covered(not just for bugs).. last I knew they still had orange too along with their other cups and tumblers that they sell

★☆☆☆☆ 1.0 Cody Robison · Jan 2026

Second time I've been here where 4+ workers are all standing around not working with a line at the register continuing to grow. Stood there for at least 5 minutes with all workers having their backs to the register on their phones. I just want a dunkalatte lol. Ultimately, I walked out this time without ordering because it's quicker to get a coffee somewhere else than wait in a line at a place that clearly doesn't want business.

★★★☆☆ 3.0 Sam Martinez · Jan 2026

Too damn commercial. LOVE Dunkin coffee, that's what keeps me coming back, but it's all business - ain't no room for small talk, a smile, or even a tickle, LOL... Nope, they are just like NEXT, WHO'S NEXT PLEASE... ...and I would never sit in that "dining area" it's like sitting next to a constantly swinging door

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Solo Dining ✓ Good For Working On Laptop ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Coffee ✓ Comfort Food

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.