Dunkin'

I was very impressed by the speed and efficiency of their service this morning. The drive-thru line was extremely long as it was “prime time”. However, the line moved pretty quickly and I was able to get my order and go on my way with minimal wait time. The employees were also friendly despite the rush of traffic.

They are about 50/50 on accuracy. They keep asking if that is all after every item but get confused when you give them all of the items in a single go. They keep requiring corrections. So just check every item before you pull away.

I arrived at the Dunkin’ Donuts location at 4:45 a.m., fifteen minutes after the posted opening time of 4:30 a.m. I drove over thirty minutes because it was the only location open. The employee on duty stated they were not ready to serve customers and behaved rudely. After making a long drive, I was disappointed by the unprofessional treatment and lack of readiness during posted business hours.

Good coffee—tastes great per usual. Service in the drive through was fast! Hasbrowns were a little too crunchy for my tastes.

They have bugs flying around the donuts and they see you there and just ignore you until they feel they are ready to talk with you. Poor customer service.