Dunkin'

Dear Dunkin Manger I am writing to formally complain about a disturbing experience I had at your drive-through this morning at approximately 6:00 AM On March 7th 2026. While I was counting my change to pay for a bagel, one of the employees yelled at me, stating that they needed to move on to the next vehicle. Immediately following this, another female worker slammed the drive-through window in my face. Furthermore, there was loud rap music blaring out of the window during the entire interaction. I found the behavior of your staff to be incredibly rude and unprofessional. Being treated this way during a difficult personal time was deeply upsetting. I hope you will look into this matter and ensure that your customers are treated with basic respect and courtesy in the future. Regards, Ro

Came in right before closing — the door was already locked, but the drive-thru was still open. The staff was excellent: friendly, professional, and genuinely helpful. They didn’t seem rushed or eager to leave, but instead provided great service. Thank you!

Was quick and painless going thru drive threw window..Pleasantly surprised

My go-to has been ordering off the app and getting the Frozen Matcha Latte with almond milk, but as of recently, I have been told twice by the same worker who gave me attitude that I can't order my drink with almond milk because it's and allergina which I understand but I am allergic to dairy and most milk substitutes but almond milk has been safe for me. I told her the app lets me order my drink that way still, and I have ordered this drink and other frozen blended drinks with almond milk before and have seen them use a separate blender from what the dairy is blended in😕 she then told me that she was informed TODAY that dunkin was no longer doing almond milk in any frozen blended drink?!?! After today's visit, I dont think I'll be back to this location because I didn't think my drink woul

Drive thru went quick even though there was a lot of cars