Dunkin'

I am a local and have been in town for 7 years, I very rarely go to the Dunkin’ Donuts in town but recently started coming for my morning pumpkin chai and a buttered croissant with butter and jelly. The first time everything was fine but unfortunately after a couple times I started receiving toasted croissants with packets of butter and jelly on the side and coffee instead of a chai latte. I understand that when they’re busy sometimes it’s hard to do more but when the jelly packets are stuck together because they sat in sticky jelly till the jelly dried out…I’m not sure if that’s even sanitary. Yes this happened more than once over a two week span. Which means the jelly sat like that for 2 weeks. Makes me wonder if anything else gets cleaned. I added a few pictures for reference. After tod

Listen.... American runs on Dunkin. People should run on kindness. What kind of dunkin donuts does not allow employees to have a tip jar or even allow them to accept tips. This is a disingenuous servitude to human beings. Treat your workers better or allow them to be treated better.

I am just writing this review to say that I was helped by CJ and he is a model employee when it comes to customer service. I had 3 requests of him more complicated than just putting in an order and his humanity and kindness in servicing a scatterbrain like me should be a model for how all employees are. Plus this location usually has friendly staff anyway but CJ went BTCOD (beyond the call of duty).

Very disappointed they don't have the same menu (donuts) that they have in the south. No reason to go there anymore.

My 8 year old was served a delicious RAW MUFFIN this morning. How hard is it to keep the muffins in the oven for the time frame literally printed on the info sheet? THIS IS THE 3RD TIME & SUPPOSEDLY NO MANAGER AVAILABLE AT 1:10 ON A SUNDAY?