Dunkin'

Just dont until new management at minimum.... Def surprised the rating isnt even lower. 7$ for 3 bites of mac n cheese. No thanks. Other locations def do better. Sandy was dry too. Wasnt asked if i wanted a drink, they seemed more concerned with just moving us along and no one was in line. Sandy was low on meat way more than other locations... Just no.... just dont. There was one nice girl taking samples around, she gave me a free drink just for asking for water cup. They should keep her.

Never in my life have I been so rushed to place an order in a drive thru with NO LINE behind us. On a timer or not, customer service should be #1 which is the point of the timer!! 30 seconds went by reading and the guy asked we are ready, we said no and agreed we’d let him know when we were. 20 seconds went by again and he asked again. 3rd time he asked, a lady came on intercom and told us she’d take the order at the window. She explained rudely how they were on the timer and the guy had a RBF and was very impolite, clearly hating his job. I asked if he liked this one new drink they had and he said he didn’t drink coffee… he walked away cause I giggled and the next guy was very nice and took our order no problem. Only 1/3 of the people we talked to were professional and had good customer s

I don’t usually leave bad reviews, but this business needs figure out a better plan if your gonna open on a holiday but close early. I get it, it’s a holiday. But I Waited 20minutes in line just to get to the intercom and hear someone say they’re closed. An employee needs to come out at 10 and needs to stop people from getting in line, but still serve those who got in line before 10. Devise a better plan if you’re going to close early. I worked at a corporate quick lube and if they got there before close we still served them. And if they showed up after close we go out and tell them we are closed after these couple cars. Not make them wait any longer than they need to. Also there have been some inconsistency in drinks. And pave the drive thru!! Hope to see this business rebound.

The place is super messy , all the employees are rude and always frantic like they've never done this before. Never get a good salutation, or an appreciation for my business. There's no reason why I should have to wait 15 minutes to obtain two Donuts, especially when you have four to five people working a donut shop. If I own this franchise I would be embarrassed and fire everybody in that shop immediately, for their inability to be pleasant or even look tidy .

Now Dunkin crew I know y’all know better. Y’all are grown! Why is a fresh icing donut being put into a bag like this when it can clearly go into a bag where it can be placed upright. All my icing slid off cause it’s like shoving a fresh donut into a sandwich bag. It doesn’t work and I need y’all to do better. Get that star rating up!