Dunkin'

I just left the Duncan in Damariscotta which I frequent going to the one in Wisconsin and used to go to the one that was in Boothbay and I occasionally go to the one in Damariscotta. I have discovered that quite often when I order the medium hot French vanilla with cream and sugar that it says 33 and three on it and it is too sweet for me so I asked to have 2-2-2. She made my daughter’s coffee right away, which was a medium iced pumpkin signature latte and then we waited literally like 10 minutes for a medium hot French vanilla with cream and sugar. There was not many people around there so I don’t know what the holdup was but we finally got it and I looked and the label on it said three.-3-3 so I tried it and it was super sweet and I was like great. I specifically asked for 222 so I wai

I’m absolutely disappointed and disgusted about why I ran into today with Dunkin. I asked for an extra large peppermint hot chocolate and this is what I was given??! Really a disappointment for paying $18 sum for 2 xl drinks and 25 munchkins for a drink I get to be a medium. Do better.

Service royally sucks & your new intercom is faulty & thanks for starting my Christmas holiday week Monday out with a terrible taste in my mouth for Dunkins. You may have ruined me & my family for ever stopping at this Dunkin Donuts again, the service was so poor. Your new intercom failed to work & 16 cars backed up behind me waiting to order at 7:30 in the morning. After an on-break employee came out for a smoke break and said the system was new & wasn’t working, I moved my vehicle up, gave my order when he said it was working & still received no response through the intercom. Other ppl in my car witnessed the something was definitely wrong with the order intercom. So we moved up at the direction of the employee on break to the pick up window. At the window, a sullen and nasty window at

extremely rude and seemed put out to be speaking to me when i simply had a pick up order. terrible customer service!

I thought the food was hot and fresh but the service was pretty slow and their kiosk is messed up it doesnt process when your clicking it and it doesnt apply the discounts for the 6 dollar meal so i paid way more then i should have and and the drinks weren't made right even with a upcharge on the drink that i never even wanted