Dunkin'

This place is a joke, every morning my bagel is burnt and to top it off, they constantly forget my cream cheese. Please do better!

An employee refused my brother and I service . This was because earlier we had complained to the employee about how they gave us caffeinated coffee instead of the decaf we ordered. Also when we told the employee she seemed absolutely fine about it but now said that she couldn’t serve us. So don’t go here if there is a possibility they will screw up your order.

Saraseche one of the employees took my order did not listen to what I had ordered, then when I taste my coffee it was watery. Then I asked to get my coffee fixed and she didn't not wanted to. I asked for the manager and she said the manager was not there, so I asked for my money back and she's giving me adittude called the manager.

Title: Disappointing Experience at DD on Cambridge Street Another bad customer service experience: 12/04/2024 This Dunkin’ continues to deliver one of the worst customer service experiences I’ve encountered, and I feel compelled to keep updating my review until someone, preferably the owner or management, takes action. It’s clear there’s a severe lack of training and understanding of what good customer service looks like. I ordered my food ahead of time and went inside to pick it up, only to spend 10-15 minutes waiting. There was only one person on the floor handling everything—drinks, sandwiches, and more—which led to messed-up orders and long delays. When I finally got my hot chocolate, I reminded her about my hash browns, which had been sitting out and were cold. I kindly asked if sh

Dunkin. When you want simple goodness with a side of earthy locations and sometimes-salty clientele. And Dunkin's savage PR department! ;~)