Dunkin'

The new staff members are terrible. Bad attitudes. Coffee is never right anymore. Morehead location by Lowes is so much better. I will start going there instead. Especially for how much I pay for my coffee's.

Stopped by, tried to go in lobby, Small sign indicated lobby closed. Entered the drive through and waited, and waited. Two customers pulled out and left. Stopped to order, no contact. Proceeded to window to order one black coffee and two donuts. Clerk refused to take order and instructed go through drive-through again. Yes really! Well needless to say, I refused! Would have taken another 10 minutes.

Second attempt to patronize this place. 5+ employees inside and the lobby is closed with these ignorant signs posted at the doors. Drive through wrapped around the building & the Dunkin’ app doesn’t work effectively with the lobby closed. Where is the Krispy Kreme hot sign when you really need it?

Plenty of staff on duty at lunch time. Everybody was cheerful. Happy greetings. Service was quick. Bathrooms were clean. Coffee is is consistent good compared to other Dunkin locations which as far as I'm concerned is better than those other guys 😉 . But donut was a bit stale.

I visit this area frequently over the past five years. I always thought the Beaufort, NC location was the best I had experienced. Very fresh and great tasting donuts. Been back twice this month. Totally different experience. Donuts stale, reduced quality, no glaze or filling inside. Drive thru only. As a business owner myself, I would want to know the operating model they once had is gone.