Domino's Pizza

They attempted to charge me twice for an order. Opposed to correcting the mistake the young man with an accent was rude and walked away. The manager just observed the situation until I walked over. Andrea then confirmed my order was placed and she would give me my copy of the receipt and the other would be cancelled. Of course now my pizza was sloppily made (cuz it was my fault for refusing to pay twice for my order). She wouldn't give me the guys name either. Filled a complaint with corporate. I should have just requested a refund and taken my business elsewhere... If it weren't for my Son's birthday request. My points? Nope. This was a phone in BTW and not online. Cheese was sparse and bacon as well. This was the first time I've had issues. Do I dare return?

Last week I was watching college football and saw a commercial for dominoes. I ordert from the app plenty of time before, but for some reason this time I had the most difficult time navigating the app. I eventually said forgot it, and got some Chick-fil-A and Panara Bread. Few days ago I was feeling better and ordered some food. It helped that there was a nice deal promotion on the mobile app. I love how when I place an order for pickup, it is always ready by the time I arrive at the restaurant. I don't do deliveries bc dominos don't have a big delivery radius, and DoorDash is beyond an incompetent as app. Anyway everything was great.

The owner needs to replace the manager immediately. The amount of sass and attitude because she fails at her job is unbelievable. I placed an order from Whiting indiana, drove all the way to Homewood (35 minute , they still hadn't even started my order. Then she decided to scold me in front of all the other customers. So I cancelled my order. And demanded an immediate refund If she got time.to scold customers she got time to have pizzas ready. I wont return and advise anyone else to either until she is removed and its announced . Now the whole store is garbage.

Placed a prepaid pickup order and upon getting to the store they hand my brother his order but tell me that my order didn’t come through (even though the in-app order meter went through each stage and says my order is ready to be picked up). When I ask if I’ll get a refund, the lady says yes but was really being deceitful just to get us to leave. I get home and realize that the order still says complete and she lied hard about my refund 😭

Pizza was amazing this was my first time having this Dominos locations and the last time I had a pizza from Dominos was almost 10years ago. The food tasted great and cheese was well proportioned and food had lots of flavor. Staff was fast and polite