Domino's Pizza

Our pizza arrived with what looks to be two pizzas put together to make a whole pizza. The cuts do not line up, the pepperoni pieces that are cut are missing the other halves. It was cold and limp. When I called to get some clarification as to why our pizza looked like this, the manager was beyond rude, gave a lame excuse for why it was like this and made no attempt to rectify the situation. Apparently their adds that claim that they will do what they can to make the customer happy are wrong. When I let him know he was losing a long time customer, he just hung up on me. If I could give a no star rating, I would. Poor customer service all around at the Bonney Lake Washington location.

LONG story: I retired recently, moved to Bonney Lake & temporarily in my RV. 2 huge trees fell this week blocking our exit. We've been stranded & using delivery svs as necessary but none have been notable except DOMINOS. A knock on RV door wakes us. Hot pizza & 2 liter soda. 1. 1:30 am? 2. Who sent it? One us had a birthday so fam? 3. How did you get to our door? Dominos Delivery driver is a freaking super hero. He LITERALLY would have to climb over 2 downed trees, (limbs removed but we cant get thru trunks)- Walk up a DARK driveway past a shop, to an RV, into an area that looks like a Texas Chainsaw Massacre set. Storm has our stuff SCATTERED! He delivers us a hot, perfect pizza at 1:30 am we didnt order, AND he was kind & happy. WHAT!?? We dont know who sent it, we didnt have a tip he d

When I came in to the lobby, my food was not ready yet, so I sat down and after sitting for 15 minutes, I realize that my food was ready, and nobody came to tell me. When I came in, I checked my name so with a small amount of effort they could have just said something really quick. When I came up to the registered to check on it, the clerk was very rude and he told me to have a great day in a very sarcastic and rude manner they just rubbed me the wrong way.

I order 1-3 times a week at least on my way to work. My pizzas are always consistent and made well, service at the count is always great!

Great experience. Every time we call, the staff is so friendly and polite. We place the order, and 10-15 min later the food is ready! They are super fast! The quality is great also. If there is a promotion, we usually ask, and the discounts get applied. They always give us good recommendations and answer all our questions. This is one of the best places in the area right now to get pizza. I recommend it for sure.