Dairy Queen Grill & Chill

I stopped into Dairy Queen in Powell, Ohio to grab lunch for my crew from The Heating and Cooling Pro, and it was a great experience all around. I want to give a big thank-you to Kai for the excellent customer service. The interaction was pleasant, smooth, and professional — it’s the small things that really make a difference when you’re trying to take care of your team. The food was fresh, hot, and prepared correctly, and the service was quick, which I really appreciated while on a workday schedule. The store was clean and well run, and the staff clearly cares about customer experience. Great service, great food, and a place I’ll definitely keep coming back to.

Solid spot when you’re craving ice cream or a quick treat. The Blizzards are consistently good and there’s a nice variety of flavors to choose from. That said, service can be hit or miss depending on the location and how busy it is, and wait times sometimes feel longer than they should be. The food options are okay but not anything special compared to the desserts. Overall, it’s a good place for a sweet fix, just don’t expect a flawless experience every time.

Locally owned & operated and cares deeply about the community. Always very happy with our experience with the young people working here. Thank you so much! John and his team at our local Dairy Queen were outstanding! When I drove thru with my hands full and juggling way too many desserts, John immediately noticed and went out of his way to help me out. He was friendly, patient, and genuinely kind, even though we arrived a bit early. It’s rare to see that level of service and care these days. Huge thanks to John and the whole crew for making a simple ice cream stop such a great experience! I tried scanning the code on my receipt to submit the feedback, but it kept giving me an error, FYI!

It was amazing food perfect waiters and very respectful an nice people I will most definitely be back that’s one of the best experiences I’ve ever had at fast food by far everything was done in less then 10 minutes

Been coming here for a while, last visit I order a medium twist as usual and miss personality hands me a cone with not much ice cream on it. I ask if it’s a medium and she replies “yup” and closes the window. Was this my last visit to a DQ? Yup!