Dairy Queen Grill & Chill

Friendly staff and hot food. We ordered the flaming hot chicken strips 😋 was worried they would be too hot. They were not. Little heat, not much. Very good!

As far as I’m aware stores are not supposed to take food back once it leaves the counter or property. My order got put into a different order. Got brought back after it left 30 min prior. They took it and repackaged it and then handed it to me. I didn’t get my order till 8:10. The whole time I’m watching and waiting by the counter waiting on my order at the ETA for pickup at 7:32. I get there can be dinner rushes but that doesn’t justify ignoring basic health food rules. So I spent 15$ and threw it into the trash. Literally. Not ordering Dq again in Ottawa Ks.

Born and raised in Ottawa, been coming to this Dairy Queen my whole life (I’m 31). Never worked here, almost did (have friends who have) but I DoorDash in town sometimes and when I do. I always end up with Dairy Queen orders and the staff are always the friendliest at this Dairy Queen location. However I’m writing this review because I’ve done DoorDash across the US (43 states so far) and this is the only Dairy Queen I’ve ever been to that gives out this 5 visit blizzard hole punch card. A lot of restaurants come up with perks like this for Dashers and I love and appreciate it. Free drinks, free dollar menu items (sometimes at some places), free blizzards at Dairy Queen. These DoorDash perks (at least for me) tilt the offset balance of what I don’t make with tips. So thank you to Dairy

Every time you go to this location expect to wait an hour or have them yell you they don't have your order. This time was especially bad. Waited in the lime for 20 minutes without it moving at all. Got out of line and drove to a apot as the line was backed up to main almost circling the building. My husband goes in side.. two you people not doing a damn thing and one older gentleman doing all of the work. They couldn't give a car in the world. To make it better got home and my BBQ tenders. Where's the BBQ? Maybe the same place as their work ethic.

The big overall manager was rude. I had came to dairy queen the night before and got a cone with marshmallow. The workers were so sweet and having fun with it as it was a slow night. I came tonight and asked for a cone with marshmallow, the worker said she was unsure if she could do that and I had told her they made it the night before with no problems. She went to get the big manager and ask him to talk to us. He got on the mic was rude. He told us that he would not have approved of this and that he will not make it. I told him that it wasnt a problem the night before and asked if I could get a little bowl of marshmallow and have them just sit the cone inside the cup. He was very disrespectful and told me he wasnt doing that. Finally he put something down and our total was 3$. A regular c