Dairy Queen Grill & Chill

Dairy Queen is usually a reliable chain, not today. I ordered a chili dog, what I received looked like it was pulled from the depths of hell. Blackened chili and a rock hard bun. How did the chilli even get this burnt?!? I ordered my usual Blizzard, chocolate ice cream with peanut butter cups and Heath. I had to actively hunt through the whole cup for the mix-ins, if it weren't for a few crumbles I'd have thought they forgot to add them. It was like eating plain ice cream. The bright spot were perfectly cooked onion rings. I'll try DQ again, just not this location. Edited: removed a star due to the lame, scripted response. You would have been better off to not even respond. Did you even LOOK at the photos?

Visited last evening, and was not the first time I have had a bad experience at this location. My blizzard was under filled (ice cream was more than 2 inches from the top of the cup, and barely had any M&Ms in it. The mix ins it did have were all at the bottom (was not properly mixed up). My husband got a medium cone, which was the tiny, and did not look anything close to what they advertise as a medium on DQ’s marketing materials. I blame myself because I keep returning hoping for a better experience, but you’d think the ice cream and ingredients were coming out of the staff’s paycheck. I will not be returning any time soon.

This place is pitiful and unprofessional. Went through the drive thru, and I added one extra thing at the window because I forgot. I was told to pull up and wait while they cook it. 20 minutes later a young girl with dark hair brought my food in a disgusting dirty food and ice cream covered bag. She handed it to me laughing saying “sorry the bag is gross!” Spend your money somewhere else…

Was in drive-through for 20 minutes. They were out of pecans. Ordered a peanut butter sundae. Below is the picture less than 1 teaspoon of peanut butter on the sundae. I asked for extra and said I would pay for it and got nothing but attitude and a cup of peanut butter was handed to me to take home and put on my Sundae I will never go there again run by a bunch of children who could care less

This is one of the best DQ’s I’ve been too the service is great and the food was on point ❤️ I went and read some of the reviews after I posted this and I feel like there not giving these guys enough credit there’s a couple sub 20 year olds doing it all there definitely trying again everyone there was amazing