Dunkin'

i have been coming to this dunkin for 10+ years and i’ve never had any problems until the past year or two. i’ve had employees get nasty attitudes with me all because i was one minute early for an online order. i try to time it out the best i can from leaving my house, but i cant account for the line once i get there?? sometimes it’s long and sometimes it’s short. seemed to have ruined someone’s day by coming a minute early for my iced coffee. that happened more than once. i stopped coming here for a long time after that. i work in the service industry and i deal with people every day. i know how nasty they can be. but i can promise you i am NOT that person. i am nothing but kind to ANYONE. i was actually raised with manners unlike others. the main reason for this review is because of what

Absolutely disappointed. Got a frozen coffee and it was dripping around the edges of the lid into my car. Only one napkin was given in the bag. To top it off, the drink tastes like straight milk. Never coming back to this location specifically

I stopped this morning and purchased food. When I balanced my checkbook this morning they charged me twice for my order. I have been calling the store for over 30 minutes with no answer.

Stopped at Dunkin today to pick up some brownie batter donuts. When I placed my order at the speaker, nothing was mentioned about any limits or needing to order ahead. Once I reached the window, an employee addressed me in a harsh, lecturing manner and told me I should have given 24 hours’ notice for ordering that many of the 'specialty' donuts. If this is store policy, it should be clearly communicated before customers reach the window. I would have had no problem changing my order if I had been told earlier at the speaker. Instead, the interaction felt unnecessary and uncomfortable, and the tone used was unprofessional. It felt as if you were being scolded like a child. Very unpleasant experience. :(

Great service, one of the best Dunkin locations around. The new cotton candy donut is delicious! Drive thru was fast and all of our food was good 😋