Dairy Queen Grill & Chill

I’ve been through the drive through twice in the last 2 months. Both times food was terrible. Bad enough to throw away. The first time the bun was so stale it crumbled. Then today I bit into my sandwich and literally the heal of the head of lettuce was on my burger…. Quality control needs to step in. Or it needs to change owners to someone who wants to put out a quality product. Straight terrible

Awful service!!! If you order online they literally YELLLLLL at you through the driver intercom to come inside!!!! THENNNNN the other day my manager went into get her food and they THREW IT AT HERRRRR!!! Then she had a coupon with her rewards and they asked her how she got her food so cheap and were yelling at her about it…. IF YOU EVER GO THERE ORDER THREW THE APP!!!! They over charge you if you don’t!!! ❤️

Prices don't reflect the drive through menu. Have been though twice and have been charged $2 more than expected each time. 2 for five cost $8.50, 9.99 combo cost 12.80

Owner was VERY rude to me today. I eat there (drive thru) 3 times a year on my way to Wisconsin. Today stopped in to get a Peanut Buster Parfait. I walked in and back to the bathrooms. The owner accosted me and told me the restroom was for paying customers only. I am a paying customer. I was just going to use the restroom first. He angrily told me I needed to pay for my food first. I told him I did not like his tone and walked out. I bought ice cream at a convenience store instead. I will never go back there again.

In the last two months, I have went to this Dairy Queen three times, Thinking to myself each time surely this lady cannot be this rude all the time. Yes, she is. Also, they can’t make a simple vanilla ice cream cake that I ordered a week in advance. Boy do I miss Jack. They Continually Ruin the experience of going to Dairy Queen and in our small towns we don’t have too many places that we can choose from. Such a shame. They do not listen to their fans as they state in their other review replies because if they did, they would have at least been polite.