Dairy Queen Grill & Chill

LaFollette, TN · Fast food restaurant

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in LaFollette
#13
of 35 restaurants
City Percentile
38%
rating percentile
Address
Dairy Queen Grill & Chill, 2401 Jacksboro Pike, LaFollette, TN 37766
Phone
(423) 717-0803
Website
www.fourteenfoods.com/?y_source=1_OTY3Mjk1OS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Status
Closed · Opens 10:30 AM

Dairy Queen Grill & Chill is a restaurant located in LaFollette, TN. It is one of 35 restaurants listed in LaFollette. Its 3.9-star rating is slightly below the LaFollette city average of 4.1 stars. It ranks #13 of 35 restaurants in LaFollette. There are 10 photos associated with this location.

About Dairy Queen Grill & Chill

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Hours

Saturday10 AM–11 PM
Sunday10 AM–10 PM
Monday10 AM–10 PM
Tuesday10 AM–10 PM
Wednesday10 AM–10 PM
Thursday10 AM–10 PM
Friday10 AM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 AR · Jan 2026

The absolute worst location and it’s not corporate owned. I’ll drive 30mins to go to the next closest one from now on. Issues are as followed; no idea what I cupcake is, cold fries every single time, somehow ran out of spoons and now a DoorDash order. This location refused to even write Happy Birthday on a cake due to it being ordered with DoorDash. The DoorDash driver even asked if they would write it and was told no to order it from them directly. Did it ever occur to you that maybe I couldn’t pick the cake up myself and take it to the location? I have had it so reached out to corporate, but apparently this location is not corporate owned so zero help. Go somewhere else

★☆☆☆☆ 1.0 Kristen Brickey · Jan 2026

Tried ordering a cake for my sister's birthday by DoorDash. Ended up with an empty cake. The dasher really tried and asked them if they would simply write happy birthday or even her name on it to which they replied it had to be ordered by them... then how would I get it delivered? The DQ where I live will let you pick a cake from the freezer and they will write on it if you need a name because it takes two seconds.... I ordered this right before they even opened the store so the "cake lady" or whoever does the cakes should have even been there to take care of it. Incredibly lame on this Dairy Queen's locations end. My local Dairy Queen will even add color to a cake already made from the freezer. This one gives out blank cakes for birthdays. Won't be making the mistake again, this DQ will n

★☆☆☆☆ 1.0 Brittany Marlow · Sep 2025

My ice cream had a hair in it and melted and I told the little girl at the door and she tried to argue and blew at me. So disrespectful. Will not come back if you keep employees like that

★☆☆☆☆ 1.0 Frank Foy · Feb 2025

Filthy dining area. Filthy tray that food was brought out on. Incorrect order. Mens room stunk like poop. Rude manager when confronted about filth.

★☆☆☆☆ 1.0 Dana Cable · Jun 2025

We don’t go to Dairy Queen a lot but we went tonight and I ordered a s’mores blizzard. Not even filled to the rim it was 3 “ from the top. This photo I hadn’t even taken a bit of it yet. So disappointed, Dairy Queen is not cheap. I ordered a medium this could have fit into a small cup.

Accessibility & Amenities

✓ Outdoor Seating ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Fast Service ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Coffee ✓ Quick Bite

Services

Fast food restaurantIce cream shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.