Dairy Queen Grill & Chill

This is the second day In a row I’ve ordered 2 royal cheesecake blizzards with extra cheesecake. No cheesecake in either (the best part). if I didn’t order via delivery I would’ve taken them back in for a refund. I would like to just get what I’m paying for. Not happy and I love this DQ.

I can’t necessarily say the food because I don’t actually eat it although they have really good fries and the cakes are always perfect honestly, even the ones that they make for you in advance are freaking amazing!!

Family came in today for lunch. They ordered some burgers and hotdogs and fries. Order was given to them wrong, got curds and fries instead. Waited 30 minutes was told burgers were being remade. They were NOT remade. Grandmother tried to get a refund and was told even tho they messed up, and then lied, we are responsible for the curds we ate that was given to us. No refund. Out of courtesy, those should have been given for free for being their mistake and making a family wait 40minutes for food they never recieved. The lady was extremely rude, kept talking over everyone with an attitude like the food we paid for inconvenienced her. After wasting 22 dollars ended up at McDonald's bc everyone still hadn't eaten. Was it that hard to remake an order and say I'm sorry for the mix up? Instead th

It's not the color scheme we had picked out, and the 2026 looks horrible, and the transfer has air bubbles. And no one told us they were closing early so we almost didn't even get it.

I just left there and ordered extra oreo in my blizzard just to find like maybe one crunched up cookie in it. I paid for extra and pretty much got no cookie in the blizzard and I haven't been there in a while and now I remember why. Waste of my money will not return to that location again.