Dairy Queen Grill & Chill

Stopped in on a busy Friday evening and placed a pretty large to go order, and I was so impressed with how smoothly everything ran. The staff was incredibly friendly, welcoming, and kept things moving with fast, efficient service even during the rush. It’s clear they work well as a team and genuinely care about taking care of their customers. Great experience all around — I’ll definitely be back when in the area!

My Husband and I took our Grandkids to the Collinsville DQ tonight. We bought 4 Med Blizzards which was 26.00. We ordered 2 of the same kind and then 2 different ones for the other 2 . Well we got home in about 7 mins. The Blizzards were completely liquid and we had to pour them in a bowl because we could not tell which one was which. I am so upset that our grandkids didn’t even get what they wanted.

Bought an ice cream cake for pickup for my 2 year old niece's birthday. Went to pick it up at the scheduled time and was told that they just didn't make it and I could pick out another ice cream cake from the display if I wanted. No offer to make things right. Grabbed one of the only other cakes available, but my niece was disappointed. Will not order from them again

Paid 5.39 for a medium chocolate malt and there’s not enough chocolate to even change the color of the ice cream I even asked this is chocolate not vanilla right and was assured it was chocolate. Can’t even taste any chocolate in it. Fir 5.39 there should be enough chocolate in my malt it should be brown not white

for $17 this is actually crazy. my sauce is cracked open and there is literally barely any fries in here. i love dairy queen but this is unacceptable.