Dairy Queen

Charles City, IA · Fast food restaurant

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Charles City
#10
of 21 restaurants
City Percentile
35%
rating percentile
Address
Dairy Queen, 707 S Grand Ave, Charles City, IA 50616
Phone
(641) 228-3161
Website
www.dairyqueen.com
Status
Closed · Opens 10:30 AM

Dairy Queen is a restaurant located in Charles City, IA. It is one of 21 restaurants listed in Charles City. Its 3.4-star rating is slightly below the Charles City city average of 4.3 stars. It ranks #10 of 21 restaurants in Charles City. There are 10 photos associated with this location.

Hours

Saturday10 AM–8 PM

Customer Reviews

★★★★☆ 4.0 Karen Adamson · Dec 2025

We got drive thru this past summer. The husband ordered bacon on his burger. There was no bacon and took the sandwich back. He showed the kid at the counter, the kid looked and looked and then said there's the bacon. It was a round slice so thin that it looked like the ketchup smear on the bun. The kid said that's our bacon and refused to give a refund. We left the sandwich and the rest of our food at the counter. I dont care if it's a franchse, when pics on the DQ website clearly show regular slices of bacon, you expect bacon.

★★★★★ 5.0 Jacqie Klein · Nov 2025

Food, service, and atmosphere is all stellar! The food is soooo good, and you can't go wrong with ice cream. We had awesome time chatting with staff while we waited for our items. Overall, we are very well pleased. :)

★☆☆☆☆ 1.0 Stormie Pierce · Nov 2025

Absolutely horrible, went in on Sat Nov,15 there a guy behind the counter taking orders and making ice cream, he sat there and huffed and puffed when you wanted ice cream and had to make it. He was rude to every customer just shock his head at everything and anything. Asked for a dilly bar and he huffed and puffed to the freezer. Never go here it’s terrible anymore. No respect to the customers! Waited to order and he avoided the counter, walked back and forth but would take our order.

★★☆☆☆ 2.0 Stacy Petersen · Aug 2025

Apparently the 1 time I decided to stop here they were training. It seemed like 2 people knew what they were doing. It took an easy half hour to get our food. Some lady from the drive through walked in to get her food. There was no communication about the training or the wait. I'm a very understanding and patient person but I was getting annoyed. Talk to your customers!

★☆☆☆☆ 1.0 Kelsey · Feb 2026

Employee argued with me over them forgetting fudge in my ice cream. Ruined my night. Truly disappointed.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantIce cream shop

Top Restaurants in Charles City

NameRatingReviews
Miller's Country Market★★★★★ 5.020 reviews
Cedar River Pizza Co.★★★★★ 4.720 reviews
Plaza Mexico★★★★★ 4.620 reviews
Casey's★★★★★ 4.620 reviews
Hy-Vee Bakery★★★★★ 4.813 reviews
Scooter's Coffee★★★★☆ 4.420 reviews
Sherman House Bed & Breakfast★★★★★ 4.516 reviews
Pizza Hut★★★★☆ 4.020 reviews
Casey's★★★★☆ 3.820 reviews
The Greene Recorder★★★★★ 5.00 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.