Cuban Cafe Frosty Point Ice Cream Parlor

It was so nice to go to a mom and pop local cream parlor as opposed to the Dairy Queen or Carvel franchise. The ice cream was fresh, the place was clean, and the staff was great. Jessica in particular. She greeted us when we got there and offered us samples. So of course, for my small children this was heaven. Our icecream was served neat and with a smile. If you haven't been here yet, I highly recommend it. 🍨

We’ve been loyal customers for 6 years, but since the new ownership, this place has really gone downhill, unfortunately. Prices are higher, portions are smaller, and the ice cream is often soft and melting before it even gets served. We miss the amazing quality and service this shop used to have (especially when Darlene was here!!!). Sad to see such a great spot lose what made it special.

We went once and loved it. We were excited to be able to support a new local place (loved the old frosty point too). Have tried to go TWICE since and on BOTH occasions walked in and no one there to help. Waited 5-10 minutes and no one came out to help or take order. Ended up walking out empty handed and annoyed. Tried calling the number connected to business and no answer.

$6 for the smallest cup they had and one scoop of ice cream. It's very pricey. Same ice cream as before it seems but twice as much money now with new owners. They should really better understand that this place is not just a business or money-making venture...it's a neighborhood ice cream shop that families around here have been going to for many years. My children grew up coming here. It's not the same now and I don't think it will last long at these prices nor without the family-oriented small neighborhood feel anymore. 😔 Sad.

So so sad!!! The shop has been sold to new owners and I can tell you it is not the same!!! The aura walking in is negative now!!! They changed all the regular scoopers to extra small ones so now you get less ice scream! I’m not lying the new scoop is the size of a small soup spoon. Toppings don’t bother asking because you will get very minimal! For how much the ice cream cost it’s not worth it! The new girl who took care of me seems to come from the hood of Hialeah! Very negative attitude!! This was one of my favorite ice cream location to go to and now I will never come again! There were customers outside complaining about the same thing I was!!!! The locals are not happy the shop was sold to such negative owners! The original owners made it so welcoming and regardless how expensive the