Cold Stone Creamery

Omg I literally threw up! I saw a hair and almost lost it. But then I’m looking closer not only was it hair it was a whole ball of hair. I throw up! This has got to be the worst thing I’ve ever experienced at any type of eatery. I am disgusted and disappointed I don’t know if I could try it again. Lost a customer…..

I do NOT recommend this Cold Stone location. My mom decided to order two cakes to celebrate Father’s Day and my brother’s 16th birthday. Because we typically order from this Cold Stone, there seemed to be no reason to double check the order, BUT that was obviously a mistake. The young lady at the location did not ask my mom to review the cakes prior to paying and rudely packaged them up. My mom tried calling for a manger TWICE and was hung up on. So, she went ahead and sent a message to corporate TWICE. Moving forward, this location will obviously not be receiving our business. I highly advise for anyone looking to order a cake for their loved ones to think very carefully because the individuals do not take care in ensuring the customers are happy with their purchase. It’s pretty pathetic

Great experience, fantastic staff 🥳🤩taking care of business XOXO completely satisfied with my order and services, keep up the great work Gals!!!❤️

Ordered a cake ahead of time for a birthday party. Paid for it. Showed up two days later. Cake was not made. They offered me an alternative at same price, no discount. Bad look. Had difficult conversation to receive refund. Store is dirty. It’s expensive. Have some self-respect and go to a local store, not this chain with frequent poor service.

One of my favorites, they even have a bakery inside with all kinds of delicious options available. Staff her is super friendly. They do have street parking and a lot in the back by the atm. Can you really go wrong with anything at coldstone its just good stuff.