Church's Texas Chicken

I just want to congratulate the manager and the staff and welcome them to Greencastle. I was there the first day and they were working so hard to get the place open. They let me know that the following day would be the actual grand opening. I came in the next day and saw almost the entire town there! It was amazing to see that many people and every single one of them was helped in the 30 minutes. I sat down inside the restaurant. I also saw some not so proud moments from our citizens. I could hear certain citizens ordering items and then when the food came out, complaining that they didn’t order those same items. I decided not to record out of respect for privacy, but it was pretty embarrassing to see such low class. The workers at this location are very hard workers and management is doin

Came in at around 12:30 on a Friday, not packed but busy enough, especially with the drive through being full. Despite that I got fast service as someone was at the register the whole time. She had some trouble with the computer to put in my order but she did her best, and got the manager to help her. No blame on either of them, they just opened like a week ago so everyone was new at everything. I got my drink and it only took about 5 minutes for my food to come out. The manager even gave me an extra sandwich to thank me for my patience. I ordered my sandwich plain because I cant have mayo or pickles, and to my suprise, she made sure bothe sandwiches were plain despite only ordering one! Praises to both of them and the cooks. Also the apple pie was molten on the inside, so I knew it was fr

I ordered ahead on the app only to be still met with a 25 minute wait in the store (the app said to give them 15 minutes and I gave approx 20.) During my wait I got the pleasure of listening to the employees and management openly complaining about another employee taking to long of a break. The district manager was there and I heard her saying "this is your last warning, next time you'll get a write up." Highly unprofessional... Once I did get my order I was missing an order of fries and my biscuits. I said something to them and I watched the employee literally count the fries in the bag. I paid over 5 dollars for what could be compared to a medium fry from McDonald's. (This my be their portion size, idk this is the first time I've been here.) I did get my fries and biscuits but when I fin

We ordered online for pick up. My husband went inside when we arrived and waited for over 30 mins. When he came back to the car we checked our bag and boxes and was missing a few items. So I went inside to retrieve our missing items. The manager was so reactive and chaotic. She seemed to care more about the fact that she had to come to work than making sure everyone was being taken care. She literally asked me if I checked my boxes for our missing items. Cause of course I want to wait even longer for items I already have. I'm also not sure how training is done but there were plenty of people working for the business they had, but many standing or walking around like they had no clue what to do. I will say the employee, I believe his name is Francis, was great! Through all the chaos he kept

I just wanted to say how amazing the food was. I had never had churches before and after hearing what everyone was saying about it, I hesitated. But we tried it tonight and 10/10. We will definitely be back. Chicken tenders were hot, fresh and juicy Mac and cheese was rich and creamy Mashed potatoes and gravy were delicious Biscuits, fresh out of the oven and wonderful