Chipotle Mexican Grill

Signal hill location!!! I’m very disappointed with my experience at Chipotle Mexican Grill. I paid $15 for a bowl, and the portion I received was absolutely not worth the price. I ordered barbacoa, and there was barely any in my bowl. It felt like I was paying mostly for rice and beans. For the young lady who prepared my order—this was a really poor job on portioning. Customers shouldn’t have to beg for a reasonable serving, especially at this price. Overall, this felt like a rip-off. I expect better value and consistency for what I’m paying. I hope management addresses this, because this experience makes me think twice about coming back. Date 2/11/2026 approx time 8:20pm

Is this perhaps the worst Chipotle I’ve ever been to. I ordered online. When I arrived at my pick up time, the order had not even been started. They were not busy. There was one person in line and one group of 3 eating at a table. As I waited an additional 15 MINUTES for my food…I watched them charge the single woman in line for an adult meal when she ordered a children’s meal, watched the people eating ask for forks and instead of restocking the forks they just….handed this man one fork for a table of 3 people. He had to ask for 2 more. They did not refill the forks the entire 15 minutes I was there. I ordered a bowl with extra beans. Because it took him 15 minutes to make my order I double checked and there were approximately 12 beans in the entire bowl. Asked for more beans and he said

Genuinely hope this reaches the right audience, I love the chicken burrito w queso from here. Absolutely love the food. Many times I don’t come even when I want the food because I don’t feel like they’re going to portion properly. This company boasts about protein packed … how can you represent that when the employees literally give crumbs of the meat and will stack the rice and beans to make it seem full. For a long time I stopped coming bc of bad experiences with employees and portioning but the food is awesome. It’s so disappointing when I go in to order I wait , and as they are portioning they literally shake off the spoon the meat . I pay for double and I get a sad extra pieces of chicken . Sometimes I just say never mind and walk out , disappointed because I know the food will be go

Horrible! The Hispanic was rude and rushing me when I was just explaining to her my order. She had the nerve to roll her eyes and say Jesus! Huh? This is why customers fight back verbally because some of these cashiers are rude on purpose. Avoid this location until they hire a new staff. Yes I spoke to manager,I will get replacement but I’m sure she will still work there. I wish I would have recorded everything

FILTHY! FILTHY! FILTHY!!! This is a place of business that serves food! There were about 6-7 employees behind the counter & everyone seemed 2 be blind 2 the fact that the restaurant was dirty! I'm a traveling sales representative, therefore; I've been 2 many Chipotles. This location is one of the worst that I've seen. Also, customer service was just as horrible! Had I read the reviews prior, I definitely would've skipped this place! I'll never go back.. If the front of the restaurant looks this bad, can you imagine how they're handling the food!? Don't take any chances, go elsewhere! (I didn't order any food) we left as soon as we saw the mess. These photos don't do any justice.