Chipotle Mexican Grill

Scotts Valley, CA · Mexican restaurant

Rating
2.7/5
★★★☆☆ 2.7
Reviews
20
Rank in Scotts Valley
#27
of 46 restaurants
City Percentile
13%
rating percentile
Address
Chipotle Mexican Grill, 266 Mt Hermon Rd T, Scotts Valley, CA 95066
Phone
(831) 266-4647
Website
locations.chipotle.com/ca/scotts-valley/266-mt-hermon-rd-t?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=5511
Status
Closed · Opens 10:45 AM

Chipotle Mexican Grill is a restaurant located in Scotts Valley, CA. It is one of 46 restaurants listed in Scotts Valley. Its 2.7-star rating is slightly below the Scotts Valley city average of 4.2 stars. There are 10 photos associated with this location.

About Chipotle Mexican Grill

Chipotle Scotts Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real... More

Hours

Saturday10 AM–10 PM
Sunday10 AM–10 PM
Monday10 AM–10 PM
Tuesday10 AM–10 PM
Wednesday10 AM–10 PM
Thursday10 AM–10 PM
Friday10 AM–10 PM

Customer Reviews

★★★★☆ 4.0 Erik · Nov 2025

A little hesitant since I saw quite a lot of reviews about their portion. Ordered a burrito bowl through Uber Eats on Tuesday night, not busy, plenty of parking space. A lot of space at the restaurant. The app notified me the order is ready but when I got in they’re actually just started making my order. It took just 15 mins from order sent in app to me getting the order. The order is actually good portion, no error with mine. Included napkins and forks in the bag (other branches usually don’t include them). Overall I actually had a good experience with a quick pick up order, good portion as well. Would definitely revisit, maybe even the review out a little bit with mine.

★★★★★ 5.0 Sydnie · Feb 2026

don’t believe the lies, scotts valley chipotle is fire…at least the crew who made my chipotle at 5:30 on a thursday was. 10/10 - order in person and you’ll get what you want. the three man crew was holding in down! now if you want to experience a truly bad chiptole…(los gatos)

★☆☆☆☆ 1.0 Ross Barry · Nov 2025

Embarrassing portions on what I would describe as a micro burrito. “Salad” with no lettuce. Burrito with 6 kernels of corn salsa. Dry carbs asada. Not even a half a scoop of guacamole on the “salad” absolutely embarrassing. They started strong and then collapsed into atrocious orders just like the other 2 chipotles. Will never be going back.

★☆☆☆☆ 1.0 Lili Gong · Jan 2026

Can’t believe they still have business. First time here. I was in my car. My husband went to buy lunch. So I have no idea about the service, my hubby is not picky. But the food is disgusting. Every single piece of steak, you can chew on it forever. I doubt it is real meat! And the rice in the bowl was just thin layer, barely cover the bottom of the bowl. The worst Chipotle ever in my life.

★☆☆☆☆ 1.0 831 Finest · Feb 2026

Terrible experience. Went in to order my usual lunch, was left feeling entirely short changed. I ordered a taco in a bowl as to not make a mess while I eat on the road, I came in at 2 pm and the employee made sure to 1. make up a rule that that was unacceptable to say no tacos in a bowl.(never in my 13 years of loyalty have I been told no to such a minor request), then I was left with 5 pieces of chicken, when I asked for more I was told the classic “that will be extra”, I said no thank you as "extra“ costs more then the taco itself. After all of this I was charged for a steak taco when I looked at the receipt. I looked up over the counter, and what do you know! The same server who helped me is making himself a super sized bowl ( starting to click why I didn’t get much of anything on my ta

Accessibility & Amenities

✓ No Contact Delivery ✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food ✓ Healthy Options ✓ Quick Bite ✓ Vegetarian Options

Services

Mexican restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.