Chipotle Mexican Grill

Staff are really nice and working very hard. Unfortunately, they are very short staffed and the restaurant is a filthy, dirty mess. Tables are filled with dirty napkins, the garbage is overflowing and the drink station is discussing. Chipotle should be ashamed of this restaurant and the manager should be held to task.

Honestly shocked to see a chipotle restaurant in the state that I witnessed today. The staff was pretty dismissive and seemed to be more interested in their own conversations. This at a similar style establishment would not bother me but after checking out and seeing the state of the dining room I was utterly shocked. There was food and trash all around. It was a choice of which table had the least amount of trash on it. Which does to an extent come down to the diners but ultimately should be checked by staff regularly. Overall it looked like the staff paid little to no attention to the dining area as there was trash on the table and ground the bins were overflowing and some of the drink machines were empty.

Very disappointed. Showed up after ordering my food, 30 mins ago, ahead of time. 5-10 other people there also waiting for pick up orders. All the workers were pretending like we didn’t exist. Eventually someone asked for their manager and they eventually said it would be “5-10 minutes” but at that point it was already 15 minutes after they said they would have my food ready, and its not realistic to expect they would be able to prepare food for all these people in such a short period of time.

this is the BEST chipotle I have been to! I am a regular at chipotles and over the past year the quality and service has been awful. This location however gave Chipotle redemption! The food was SO fresh and even at 10 PM, they were stocked with all the items. Usually when I go that late, employees say they are out of items. Not here! I can’t eat dairy and the nice lady working got out a brand new container of guac that had no cross contamination. KUDOS TO THE WORKERS 12/13.

Avoid this Chipotle at all costs. They are repeat offenders. I have ordered from here frequently over the past 3 years, and in the past 6 months the quality has tumbled downhill significantly. This is the 4th time in a row they messed up my order, so I won't be coming back. Here's what you can expect: 1) Dysfunctional online ordering. The app will tell you your order is ready and you'll still be sitting for 15 minutes waiting for your order because they have no system in place to process or handle online orders. You will sit in a sea of other customers and Uber eats drivers angrily trying to get someone to see if your order is ready because they ask about one person every 5 minutes when they ring up one customer every 2-3 minutes. You're better off waiting in line and getting your food as