Chipotle Mexican Grill

Norwood, OH · Mexican restaurant

Rating
3.3/5
★★★☆☆ 3.3
Reviews
20
Rank in Norwood
#18
of 31 restaurants
City Percentile
23%
rating percentile
Address
Chipotle Mexican Grill, 4402 Montgomery Rd, Norwood, OH 45212
Phone
(513) 351-0100
Website
locations.chipotle.com/oh/norwood/4402-montgomery-rd?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=1242
Status
Closed · Opens 10:45 AM

Chipotle Mexican Grill is a restaurant located in Norwood, OH. It is one of 31 restaurants listed in Norwood. Its 3.3-star rating is slightly below the Norwood city average of 4.1 stars. It ranks #18 of 31 restaurants in Norwood. There are 10 photos associated with this location.

About Chipotle Mexican Grill

Chipotle Norwood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with... More

Hours

Friday10 AM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 Madison · Mar 2026

We arrived at 7:25. We waited in a 15 minute line then were told it would be 5 minutes to cut the steak and 20 for chicken. We wanted steak so we waited. At 8:10, 45 minutes later, they asked if we were fine with chicken. The workers were chatting it up, not doing their job. Many customers left. The take out was backed up. We didn’t wanna wait so we left too. Horrible experience.

★☆☆☆☆ 1.0 Elia Anguiano · Feb 2026

It never fails if they have lettuce they don't have cheese. Not only that but the communication across the restaurant yelling "30 minute wait for cheese" insane. I work in food industry and come on, is just not what you would of expected from Chipotle.

★☆☆☆☆ 1.0 Taylor Le · Dec 2025

I order the salad cause it’s suppose to come w/ honey vinaigrette. Not only do they charge me extra EVERY SINGLE TIME, THEY DONT EVEN PUT THE SAUCE IN THE BAG! 3 times I’ve been charged and no sauce. Customer service is no help. Help on app is useless. Don’t go to thìs location and if you do, check your receipt. I unfortunately got mine delivered thru the app so driver didnt check. (Nor is the dashers job)

★☆☆☆☆ 1.0 Raeysa Brown · Oct 2025

Rating 1 star for customer service, I do food reviews and specifically went there for the red Chimichurri Sauce for my youtube. I was given vinaigrette i went back and the cashier said I asked for vinaigrette, like how are you going to argue with me when the main reason for me going was to try the new Sauce. I know i didn't say vinaigrette I dont even like vinaigrette.

★☆☆☆☆ 1.0 Lindy Chavis · Nov 2022

Heck yeah! This is a picture of my chicken bowl from today with DOUBLE chicken….. but where’s the chicken? Hands down the worst location I’ve been to. Never pays attention to special instructions when ordering online and staff seems careless. Also 8/10 times they are out of vinaigrette when the employees are just sitting around!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Mexican restaurantCatererFast food restaurant

Top Restaurants in Norwood

NameRatingReviews
Alley Baby★★★★★ 4.820 reviews
Starlight Doughnut Lab★★★★★ 4.820 reviews
Quatman Cafe★★★★★ 4.620 reviews
Piada Italian Street Food★★★★★ 4.620 reviews
Fretboard Brewing - Factory 52★★★★★ 4.520 reviews
Tweedys★★★★☆ 4.420 reviews
Trophy Pizza - Norwood★★★★☆ 4.420 reviews
Five Guys★★★★☆ 4.320 reviews
Otro Tacos Con Marco's Tacos★★★★★ 4.712 reviews
Buca di Beppo Italian Restaurant★★★★☆ 4.220 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.