Chipotle Mexican Grill

I’ve visited this Chipotle at 250 Main St, Medfield, MA 02052 twice, and both times the place has been shockingly dirty. The floors are covered with food, trash, and napkins everywhere, just like in the photos I posted. The tables are sticky and never cleaned, and the entire dining area looks like it hasn’t been maintained at all. It’s clear that the employees and the manager do not care about cleanliness or hygiene. Nobody bothers to clean the tables or the floors, and it creates a very unpleasant and unsanitary environment for customers. This is honestly one of the dirtiest Chipotle locations I’ve ever seen. On top of that, the food quality is low, and they serve very small portions compared to other Chipotle locations. For what you pay, the portions are disappointing and the food just

Worst chipotle ever been to like I don’t know how this place is still open asked for extra rice and he goes are you serious? Literally received three piece of chicken on my bowl. Also spent almost 80 buck On four bowls

Let me start with the fact that I love Chipotle but frequently have issues with online orders. I've been here 3 times and each time I place an online order it's filled wrong. Missing chips, missing ingredients longer wait than anticipated. One time they simply told me the order never came in. Last time I ordered for 6 people there were 5 mistakes. One Burrito Bowl had no chicken in it! Just rice and beans... I was almost $100 with the included $14 tip (hoping it would motivate them to be more attentive) and only one meal was correct. Disappointing

I keep hoping this chipotle improves since we live close by but it has consistently disappointed us. While other chipotles serve up huge burritos this one makes tiny little servings. My son is always still hungry after he eats them. My salad tonight only had 4 tiny pieces of chicken. The servings sizes are so small compared to other chipotles and they are often out of ingredients. Hoping it improves soon.

I appreciated the staff’s flexibility in accommodating a late change to a catering order I made. The manager took time to hear my request and then called their boss to confirm. They continued to work hard to fulfill a request (which did not have to be met on their end) even when they were getting slammed at my pickup time. They kept their focus and got me my order in a more than reasonable time, especially considering the line!