Chipotle Mexican Grill

I’m very disappointed with my recent visit. The paper bag ripped as I was getting out of my car, and my entire order—both my dinner and my wife’s—fell on the ground. It was extremely frustrating and avoidable. The bag was too heavy for a single layer, and it should have been double-bagged. Double bagging heavy orders is basic and logical. Please be more careful, because this ruined our dinner.

The first young lady gave the extra rice when asked, then passed the bowl to the next lady. I did the Honey Chipotle Chicken with with other fixings. Now, I get to the register & the cashier mentioned a higher price than usual. Come to find out, I was given "extra" chicken. I explained that the only "extra" that I allowed was the rice. They spoke with each other in a different language then looked at me to say that I did ask for it. No apologies, no offering on making another bowl. I didn't have the time, they were taking too long even though there weren't a lot of customers. I get to my car (pretty irritated) and before I pulled off, I wanted to see it. YUP! LOOKED LIKE A REGULAR SERVING OF CHICKEN TO ME! Besides, I remembered her doing half of a scoop. Not the full spoon and definitely n

Chipotle is my go-to for a satisfying and customizable meal. I love that I can build my own Chipotle bowl with exactly what I'm craving. Today, my husband and I ordered the Smoked Brisket Bowl and Steak Bowl. They were amazing! The place was full of customers, but still clean with enough seating area and the workers were super efficient and friendly. Definitely recommend!

Service was fast, and food was delicious. Had to wait a couple minutes for fresh rice but it was no big deal. They gave me nice spoonfuls of the food to make up for it. Place looked clean, and staff were friendly.

I placed an order through the app and was notified that it was ready, so I went to pick it up. When I arrived I discovered that my order hadn’t been prepared yet and I had to wait an additional 10 minutes for it to be ready. I also asked the cashier if I could get an extra tortilla while waiting, but she told me I needed to wait in such a condescending tone, which seemed strange since I was, in fact, already waiting. I understand that the place is busy, but they shouldn’t mark an order as ready if it’s not.